With the acceleration of payments and digital finance, financial services are speeding up, but fraudsters are keeping the pace. As financial institutions grapple with faster fraud, slow-moving and manual investigative processes and a lack of real-time data are key sticking points. Are fraud case management systems moving at the speed of fraud?
In this episode of the Financial CrimeCast, join Mohammad Al-Zraiqat, Global Senior Product Manager, Financial Crime Risks with Bottomline Technologies, as he makes the case for forward-thinking case management in fraud investigations.
Drawing on insights from a recent survey of financial institutions in North America and Europe, we’ll explore what key challenges institutions are facing in fraud investigations, the state of adoption of case management systems, and what the future of state of effective management of fraud cases will look like.