Client Lifecycle Management: Digitally Transforming How Banks Manage Clients

Featured Speakers :
WHEN : 05/21/2020 10:00 am 11:00 am

Complimentary webinar, presented by IBM

Note for attendees: This webinar will be presented simu-live, with prerecorded presentation followed by live Q&A with presenters.

A growing theme that has emerged in client discussions is the convergence of Know Your Customer (KYC) practices, which usually occur when a new customer is being onboarded, and Anti-Money Laundering (AML) practices, which continue throughout the customer lifecycle. KYC typically provides a snapshot of a customer’s risk at a specific point in time.

That data, in the past, was typically siloed separately from their behavior as a customer. This fragmented approach is vulnerable to fraud and prevents institutions from maintaining an accurate, dynamic portrait of a customer, limiting their ability to provide the highest level of service.

Join the panel discussion to learn how a more sophisticated approach, which merges KYC and AML and super-charges them with AI tools like Natural Language Processing (NLP), Robotic Process Automation (RPA), and machine learning (ML), can improve prediction accuracy and reduces the costs of human management while allowing organizations to:

  • Onboard customers faster and improve time to revenue
  • Leverage cutting edge analytics to improve risk ratings and reduce unnecessary reviews
  • Reduce the cost of compliance, audit, and regulatory update while improving overall regulatory surety
  • Reduce the cost of operations, compliance, and IT

This session is eligible for 1 CFCS credits.

Important note for ACFCS members: Please register using the same email address tied to your member account.