Connect with a community show shares your passions for fighting Fincrime


Connect with a community show shares your passions for fighting Fincrime

The ACFCS Toronto Chapter is your direct link to the national organization. By joining our Chapter, you not only receive the benefit of both local and national membership, but you gain an entire network of individuals looking to enhance their financial crime careers. Through education, training, certification and networking, the Toronto Chapter is helping to expand the global reach of ACFCS.
Your membership will connect you with financial crime professionals locally and globally who wish to stay abreast of continuously changing financial crime trends and improve results in compliance, investigations and enforcement.


‘’The Toronto Chapter works in collaboration with ACFCS to further the Association’s mission to be a leader in providing practical tools and knowledge to assist professionals improve results in financial crime detection and prevention.
ACFCS is dedicated to providing its members with high-quality, practical, engaging training via our prestigious CFCS Certification program, membership, live events and more, to combat the full spectrum of financial crime today and beyond.”


"To create a safe environment based on transparency and trust to inspire the community how to build a data driven and ethical society and prevent Financial Economic Crime.”
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Bob Kapur


Andres Betancourt Headshot

Andres Betancourt

Programming Director

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Andres Betancourt (Programming Director) has over 10 years of experience in Compliance and AML working within the financial services industry with major financial institutions and consulting firms. He worked on internal audit reviews, anti-money laundering and fraud investigations, oversight and testing, quality assurance audits, compliance effectiveness reviews, policy interpretation and regulatory reporting during several years. Andres is a Certified AML Specialist, Certified Financial Crime Specialist, Certified Blockchain Expert, Certified Cryptocurrency Investigator, member of the International Association of Financial Crimes Investigators and holds a Bachelor of Arts from York University, Liberal Arts Program from Seneca College and holds an Oxford Executive Leadership Programme from Saïd Business School, University of Oxford and Project Management certification from Cornell University.

Andres works in the Global AML Audit Centre of Excellence for Scotiabank, which assess the design and operational effectiveness of internal controls. This also includes adherence to bank policies and regulatory requirements, particularly those related to AML, anti-terrorist financing (ATF) and sanctions risk management.

Throughout his career, Andres worked with different financial institutions and advisory firms on regulatory compliance effectiveness reviews of reporting entities with operation hubs in multiple jurisdictions including Canada, the United Kingdom, U.S. and Australia. He also worked on AML and fraud investigations, FINTRAC reporting, regulatory AML remediations, quality assurance program design and testing, compliance training and strategy, Centre of Excellence processes and AML internal control audits. Recently, Andres led and participated in centralized audits for AML Program governance, regulatory reporting (LCTR/EFTR), sanctions screening for 2nd Line functions, Trade Finance Canada & Mexico, Global AML Transformation initiative and international banking regulatory audit reports (Colombia, Chile, Peru, Mexico, Caribbean, Cayman, TCI, Uruguay and Central America).

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Melanie Lefebvre

Programming Director

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Melanie Lefebvre (Programming Director) is an Anti-Money Laundering and Counter Terrorist Financing Investigator and consultant with a specialization in virtual assets and blockchain technology. She currently consults as an independent contractor for Bitfinex one of the world’s largest Virtual Asset Service Provider (VASP) and has previously held roles with other regulated VASPs and money service businesses.

Within this specialised field, she has assisted in building comprehensive Canadian, European and United States based AML compliance programs and risk assessments, while leading both self-assessments and regulatory audits.

Melanie actively creates and teaches educational content focused on virtual assets and its AML application to public audiences, educational institutions, and companies. She is a frequent speaker on this subject, notably with Seneca College, the Canadian Institute for Financial Crime Analysis, Provincial and Federal Law Enforcement, the Toronto Compliance & AML Events, among others.

She has written several articles that included analyzing popular fraud techniques used in the virtual asset industry, and that assessed the risks of new and existing blockchain technology, which includes the article “The Lightning Network – Deconstructed and Evaluated”, published by ACFCS.

She is a Certified Anti-Money Laundering Specialist (CAMS), as well as a Certified Bitcoin Professional (CBP).

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Robert Osbourne

Programming Director

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Robert Osbourne (Programming Director) is a certified AML specialist supporting the National AML Services team at Grant Thornton.  

With over 20 years in the financial services industry, he brings a wealth of knowledge and experience to his role within Grant Thornton and to his many FINTRAC-regulated clients. Robert has a strong focus on money service businesses, and has worked with MSBs in Canada, the United States, the United Kingdom, and Australia; from developing Anti-Money Laundering and Anti-Terrorist Financial policies and procedures, to performing effectiveness reviews, to building training programs.

As an AML subject matter expert, he has participated in many AML conferences, seminars and webinars as a speaker or panelist.

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Diana Arreluce

Event Coordinator

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Diana Arreluce (Event Coordinator) is a Senior AML Analyst with Scotiabank in Canada. Diana was born and raised in Lima, Peru, but came to the United States to complete her higher education studies. Diana obtained a B.A. in economics and international studies in 2008 from the University at Buffalo located in New York.  

After graduation she moved back to Peru, where she worked for her family’s company prior to starting her work with ASR in 2010. ASR is a subcontractor of the WoldCompliance (WCo) division of LexisNexis Risk Solutions (LNRS).

Diana was first introduced to compliance during her employment with ASR. Through her work with ASR she became familiar with a wide variety of financial crimes, sanctions, and international regulations including most Latin American AML and PEP regulations. During her last year with ASR, Diana was promoted to Operations Manager where she oversaw a team of 40.

Diana completed the Financial Services Compliance Administration program (FCA) through Seneca College.

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Fnan Desta

Event Coordinator

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Fnan Desta (Event Coordinator) oversees the operational effectiveness of the Transaction Monitoring Team (Investigations Team) servicing the Personal, Commercial, Wealth Management and Global Asset Management lines of business in Canada. He leads a team responsible for adjudicating, investigating and reporting on Strategic Transaction Monitoring Alerts, Unusual Activity Reports, Production Orders, Cross-Border Investigations & Correspondent Banking Investigations.

He is the Co-Chair of BMO’s Enterprise Transaction Monitoring Working Group with oversight on Canada, Europe & Asia and across all operating groups (Personal, Commercial, Capital Markets & Wealth Management). He is a member of and AML Liaison to BMO’s Financial Crime Unit Fusion Centre.

Fnan led “Project Shine”, an initiative at BMO in 2013 aimed at professionalizing the FIU in transforming to one of the best in class AML shops on Bay Street.

Prior to joining the FIU, Fnan held various roles in the personal and commercial banking division at BMO.

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Gajalakshmi Balakrishnan

Event Coordinator

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Gajalakshmi Balakrishnan (Event Coordinator) is a founder of GB&LN Inc. with over a decade of experience in Financial Crime Prevention particularly in Money Laundering/Terrorist Financing (ML/TF). Gaja’s vision is to improve financial crime detection and prevention by sharing best practices and leveraging skills across fields.  

Being a techno-function AML enthusiast, she has been instrumental in bringing together a community of people – for building an active AML & Compliance Community online, from around the world.  

She continues to exploit multiple platforms through various initiatives, shares articles with the dual objective of keeping the AML discourse “active and zealous” and building a robust knowledge repository.

She holds a master’s degree in Human Resource management and is a certified Scrum Master. Gaja is currently pursuing the ACFCS and ACAMS certifications.

As a Consultant at Matrix-IFS, Canada, she has been supporting the organization’s growth, innovation, and customer-centric objectives and has developed a thorough understanding of the Canadian AML regime.

Gaja started her career as a Software Developer at INFOSYS (India) working for clients like Bank of America and Royal Bank of Scotland.  

Her exceptional communication skills, continued enthusiasm and relentless perseverance has been some of her greatest strengths. She is a member of the Toronto ACAMS Study Group, active collaborator and provides mentorship to new field entrants.  

For her, connecting and engaging people from various Financial Crime and AML backgrounds has become a significant part of her professional life.

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Marc Cocorocchio

Communications Director

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Ruzaan Karwa

Communications Director

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Ruzaan Karwa (Communications Director) has over 12 years of work experience mostly with the banking sector and has earned 11+ awards/accolades with the most recent recognition as the AML Professional of the Month award from the Association for Certified Anti-Money Laundering Specialists (ACAMS) in May 2020.

He is a Certified Anti-Money Laundering Specialist and holds a Financial Compliance Administration degree. He completed a course on Understanding Terrorism and Terror Threat from University of Maryland.

Ruzaan works in Financial Intelligence Unit at Scotiabank where he currently manages a team of Anti Money Laundering investigators. Throughout his AML career, Ruzaan has gained work experience in Transaction Monitoring, Enhanced Due Diligence, Correspondent Banking, Name Screening, Demarket, Corporate Banking, Triage, Complex Case Investigations and Sanctions.

He is passionate in training and mentoring newcomers, students, and foreign professionals to get their foot in the banking doors. He also the founder of AML Enthusiasts and Chief Volunteer Mentor with Visionary Advisory Community that provides training sessions for professionals seeking AML and banking as a career. He is also an active mentor with Toronto Region Immigrant Employment Council (TRIEC), Acces Employment, Seneca college, Culture Link, Empower International Students, and Helping Other People Succeed.

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Paula Labao


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Paula Labao (Secretary) is currently the Director of the AML Canadian Financial Intelligence unit at BMO Financial Group and has oversight over Transaction Monitoring, High Risk customers, WatchList Management, Capital Markets Transaction Monitoring and EDD, Major Investigations and the Demarket team. She is a Banking professional with 25+ years of experience within the Securities and Banking Industry in various roles with 12+ years dedicated to AML at RBC and BMO and is ACAMS certified.

She is a member of the BMO Alliance for Women, Toronto chapter, BMO Financial Group – A community of employees who champion the inclusion, connection, development, advancement, and support of women for the betterment of BMO’s business, communities, and culture.

She was also the winner of the Community Services Award along with her BMO colleagues for their work in “Project Protect” in partnership with the Toronto Police Services to combat Human Trafficking and is currently involved in the F.A.S.T (Finance against Slavery and Trafficking) initiative. Human trafficking survivors having endured exploitation will find that their traffickers have destroyed their financial identity and the F.A.S.T. Initiative works with financial institutions and survivor support organizations to address these problems and promote financial access to basic banking and re-integration into the financial world.

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Aliya Khan


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Aliya Khan (Co-Secretary) has over 15 years of experience in Financial Crimes, including Fraud and AML. She started her career in Financial Crimes at the RBC National Fraud Detection Group. In this role, she was responsible for investigating Online Banking fraud and adjudicating debit card fraud claims pertaining to Account Take-Overs, Friendly Fraud and Elder Abuse. Her strong interest in Financial Crimes led her to RBC’s AML department where she held various roles within investigations. In addition, Aliya presented one of her investigations as a Case Study at the April 2011 ACAMS Conference in Toronto. Aliya also worked in the RBC Global AML Program Governance department where she was responsible for conducting risk-based compliance testing.

Her testing and AML experience led her to a role in the AML and Compliance department at the Office of the Superintendent of Financial Institutions “OSFI” of Canada where she gained Canadian regulatory experience. For over three years, Aliya participated in concurrent AML/ATF assessments with FINTRAC at various Federally Regulated Financial Institutions in Canada to ensure their compliance with the PCMLTFA, PCMLTFR and OSFI Guideline B-8.

Aliya currently is employed at BMO Financial Group in AML Compliance where she is responsible for leading and managing various QA reviews and regulatory and non-regulatory Issue Validations.

Aliya is committed to learning about Financial Crimes. She has her CAMS (Certified Anti-Money Laundering Specialist), CFE (Certified Fraud Examiner) and CBP (Certified Bitcoin Professional). In addition, Aliya also completed the Certified Financial Crime Analysis course at Seneca College. She volunteers as a mentor through the TRIEC Mentoring Partnership where she has been mentoring newcomers to Canada on gaining AML experience in Canada and providing them with coaching, when needed.

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Giles Dixon


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Giles Dixon (Treasurer) works as a Senior Manager in Grant Thornton Canada’s Anti-Money Laundering and Forensics Practice and brings with him an international consulting and anti-money laundering risk advisory background.  

Originally from the U.K., Giles began his consulting career in the City of London, before moving to Toronto in early 2017, where he regularly provides AML and financial crime risk advisory to clients in the financial services industry, including banks, credit unions, and money services businesses including dealers in virtual currency. His experience includes large scale financial crime risk management transformation, AML program design and execution, program management, remediation projects, target operating model design, and process improvement, advising clients at all levels of the organizational hierarchy.  

Outside of his client work, Giles can regularly be seen presenting and enjoys writing and publishing thought leadership on the topic of anti-financial crime.  

Giles is a Certified Anti-Money Laundering Specialist, Certified Cryptocurrency Investigator (CCI), and Certified Bitcoin Professional (CBP).

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Kaylan Olsen


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Kaylan Olsen (Co-Treasurer) works as a SR AML Project Specialist within the Meridian Group. She is responsible for both Meridian Credit Union and motusbank’s AML regulatory projects and enterprise wide initiatives.

Kaylan was first introduced to the AML field as an Intern for the Italian Ministry of Finance and Economics as part of their Financial Action Task Force (FATF) delegation. The Italian delegation held the Presidency of the FATF at the time and were responsible for finalizing the 2012 FATF Recommendations.

She has experience working with Compliance, EDD, Audit and Quality Assurance teams through 8 years of progressive roles. While at Scotiabank she specialized in the assessment of AML risk controls, KYC procedural methodology, Best Practices training and developing KPI metrics for AML QA. She has also worked as an AML Investigator with the Bank of Montreal’s High Risk Team. She was responsible for ensuring MSB compliance, Enhanced Due Diligence investigations and transactional reporting.

In addition, Kaylan participated in the Transcrime Bownet Project under the guidance of the European Commission DG Home affairs. The project researched and identified barriers to Beneficial Ownership of legal entities across Europe with the end goal of developing an intelligent system for tracking ownership.

Kaylan is a certified Anti Money Laundering Specialist (CAMS) and holds a Bachelor of Arts from the University of Toronto and Master of Laws from the Università di Teramo, Italy.

See What Certified Financial Crime Specialists Are Saying

"The CFCS tests the skills necessary to fight financial crime. It's comprehensive. Passing it should be considered a mark of high achievement, distinguishing qualified experts in this growing specialty area."


(JD, Washington)

"It's a vigorous exam. Anyone passing it should have a great sense of achievement."


(CFCS, Official Superior

de Cumplimiento Cidel

Bank & Trust Inc. Nueva York)

"The exam tests one's ability to apply concepts in practical scenarios. Passing it can be a great asset for professionals in the converging disciplines of financial crime."


(CFCS, Royal Band of

Canada, Montreal)

"The Exam is far-reaching. I love that the questions are scenario based. I recommend it to anyone in the financial crime detection and prevention profession."


(CFCS, CAMS Lead Compliance

Trainer, FINRA, Member Regulation

Training, Washington, DC)

"This certification comes at a very ripe time. Professionals can no longer get away with having siloed knowledge. Compliance is all-encompassing and enterprise-driven."

Director, Global Risk
& Investigation Practice
FTI Consulting, Los Angeles