Escape the FinCrime Matrix Virtual Symposium

Attendee Details and FAQs

Once again, thank you for registering for the Escape the FinCrime Matrix Virtual Symposium taking place on January 26-27, 2022, presented by ACFCS and NICE Actimize. Please take a moment to review important attendee information below.


Times noted below are listed in Eastern Time (ET).

Wednesday, January 26, 2022

9:00 AM9:20 AMOpening Remarks
9:20 AM10:30 AMThe Changing Threat Landscape in Fraud and AML – Trends and Compliance Responses
10:40 AM11:40 AMBreak
11:50 AM12:50 PMRisky Business: KYC/Onboarding Best Practices for Marijuana, Crypton and Other High Risk Customers
12:50 PM1:35 PMLunch Break
1:35 PM2:35 PMCrypto Through the FRAML Lens – Risk and Opportunities
2:35 PM2:45 PMBreak
2:45 PM3:45 PMThe Emotional Toll of Crime – Perspectives of Human Trafficking
3:45 PM4:15 PMNetworking and Discussion

Wednesday – Thursday, January 27, 2022

9:00 AM10:00 AMKeeping Clean from Cybercrime- Data Hygiene and Digital Banking Fraud
10:00 AM10:10 AMBreak
10:10 AM11:00 AMThe Enemy Within: Internal Threats in Fincrime
11:00 AM11:10 AMBreak
11:10 AM12:10 PMMoney Mules – The Critical Line Between AML and Fraud
12:10 PM1:10 PMLunch
1:10 PM2:10 PMThe Evolution of Credit Unions & Community Banks in the Era of Digital Transformation
2:10 PM2:20 PMBreak
2:20 PM3:20 PMInside the Mind of a Fraudster – Understanding How Fraudsters Think to Address Weaknesses 
3:20 PM3:40 PMClosing Remarks


All learning sessions will be livestreamed through On24, and the networking session through Zoom. It is highly recommended to run a system check for On24 before the symposium. For more IT related information, review the Technical Support section down below on this page.


To get started, click on the respective event links noted below to complete the registration form on each platform using the password MATRIX2022. Be sure to tick the boxes next to each session before submitting the forms. 

Once registered, you will receive separate confirmation emails containing your login credentials for each session. Reminder emails will be sent prior to each session. To attend a session, simply click on the link provided in the email and when prompted, enter your information and the same password noted above.


Each session will be recorded and available to registrants for one (1) month after the symposium. The links to attend the live sessions will be the same to use for accessing the recordings. Please note that the recordings will NOT be posted to the ACFCS member LMS website. 


The downloadable PPT presentations will be posted to this page on January 25. Any additional or modified materials received thereafter from speakers will be updated accordingly.

As a registrant, you will receive exclusive access to a library of fraud and AML related resources. These resources will be available starting January 25 for one (1) month after the symposium.


Each learning session is eligible for 1 CFCS and/or 1 NASBA CPE credit. The symposium in its entirety is worth up to 10 credits. Interactive sessions are NOT eligible for credits. The workshop in its entirety is worth up to 10 credits.

To earn CPE credits, you will need to attend live and participate in 3 polling questions during each session.

To earn CFCS credits, the same requirements noted above apply. If you cannot participate in the live event, the recordings will be eligible for CFCS credits upon watching at least 80% of the session.

Additional information can be found on the credits page.


Once the requirements for accreditation are met for a session, a pop-up box will appear with a link to download your certificate of participation. You will also receive a link to the certificate in the post-session email, which will be delivered 2 hours after the completion of the session attended.


On24 troubleshooting tips:

• The platform functions best on Chrome and Firefox.
Run a system check to confirm your computer’s compatibility.
• Most audio and video issues are resolved by refreshing the internet browser.
• Most audio and video issues are resolved by refreshing the internet browser.
• You may need to adjust your computer settings to enable JavaScript and Cookies.
• Once the session begins, if you find yourself still in the lobby, refresh the browser.
• If the lobby music is playing when the session has begun, refresh the browser.
• If a problem persists, try closing the session and rejoining.
• Wi-Fi connectivity can pose an issue, and so we recommend plugging in directly to a router.
• If you are on a business/work network having issues, try logging in with a personal computer.
• For additional IT related information, view the 
event help guide.

Zoom troubleshooting tips:

o If attending via the Desktop Client or Mobile App, be sure to have the latest version of Zoom installed to your system.
o If attending via the Web Client:
-We suggest using Chrome, Firefox or Edge.
-When prompted to open the Zoom desktop client, click Cancel.
-Then, select the option to Join from your Browser.
o If you should experience technical issues with Zoom, please refer to the 
troubleshooting information.


If you have any questions or need further assistance, please contact us on or at 786-591-1346.


Cancellation refund requests must be received in writing at least 15 days prior to the first day of the symposium. Requests for refunds will not be honored less than 15 days prior to the first day of the symposium. Refunds are not granted for failure to attend, late arrival or early departure.

Substitutions of registered attendees may be made at any time prior to the beginning of the symposium. Please note that if the transfer is made from an ACFCS member to a non-ACFCS member, you will be charged the difference in cost. If the registrant does not attend the symposium and does not designate a substitute attendee prior to the symposium, the registrant will be responsible for the full registration fee.

Substitutions and cancellation requests may be sent to

ACFCS reserves the right to cancel the symposium due to low enrollment. Full refunds will be made accordingly.
ACFCS reserves the right to make comparable substitutions or cancellations if circumstances beyond our control necessitate a change in any element of the program.