Identifying & Resolving Elder Fraud: Strategies for Financial Institutions
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When: February 6th, 2019
12:30 - 2:00 PM ET
Where: On24 Webinar

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Complimentary Webinar, with Presenters from the CFPB and Eversafe

Elder financial abuse affects as many as one in five older Americans.  Seniors hold nearly 80% of U.S. wealth, but may be at the greatest risk for threats that compromise their life savings. Exploiters include relatives, caregivers, professionals, and strangers.

Given the rising senior demographic and the challenges that often accompany older age, it’s critical for financial services professionals to understand how to identify, investigate, and protect customers who may be at risk.  

In this webinar, experts from the public and private sectors give insights on the threats facing older adults, and provide guidance on how compliance professionals can respond. Attendees will learn:

  • Actual case scenarios illustrating the scope of the problem
  • Who the victims and exploiters are, and why older adults are vulnerable
  • Red flags and current scams
  • Challenges in addressing elder fraud, and strategies and tools to identify more cases
  • Reporting requirements at the federal and state level
  • Strategies and protocols to respond to potential financial abuse of vulnerable customers  
  • What guidance is available from the CFPB and other government agencies

This webinar is eligible for 1.5 continuing education credit and/or CFCS credit. A recording of the presentation, slides, and certificate of participation will be available for ACFCS members only.

About the Presenters

Naomi Karp, Senior Policy Analyst, Consumer Financial Protection Bureau

Naomi Karp, J.D., is Senior Policy Analyst at the Consumer Financial Protection Bureau’s Office for Older Americans.  She focuses on elder financial exploitation and the impact of diminished decision-making capacity on financial security.  At the Bureau, Karp has been the team lead for the CFPB’s Managing Someone Else’s Money guides, the Interagency Guidance on Privacy Laws and Reporting Financial Abuse of Older Adults, a guide for long-term care facilities on protecting residents, and the Advisory for Financial Institutions on Preventing and Responding to Elder Financial Exploitation.  

From 2005 to 2011, Karp was a Senior Strategic Policy Advisor at AARP’s Public Policy Institute.  In that capacity, Karp conducted research and advocacy on elder financial exploitation, advance planning for incapacity, health care decision-making, powers of attorney, guardianship, and legal rights.  She also provided technical assistance for federal and state legislative advocacy and worked with AARP’s National Policy Council.

Liz Loewy, Co-Founder and Chief Operating Officer, EverSafe

Liz spent the last 30 years fighting crime and is an expert on issues related to elder financial abuse and identity theft. Before coming to EverSafe, Liz was Chief of the Elder Abuse Unit in the Manhattan District Attorney's Office. She oversaw the investigation and prosecution of approximately 800 elder abuse cases annually. She served as co-counsel in the trial involving the financial exploitation of well-known philanthropist Brooke Astor by her son and his attorney, which resulted in convictions to both defendants. At EverSafe, Liz's goal is to prevent financial exploitation before it escalates - often costing victims a lifetime of savings. Liz is a sought-after speaker at conferences nationwide and conducts training sessions on financial abuse and how technology can be used to address elder fraud. She is frequently quoted in national publications and has appeared on television and radio.

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